Overview
Due to the nature of our products, returns or refunds are only accepted in case of wrong, defective or damaged items. We do not accept returns for opened or used products, especially for sanitary pads and personal care items, to ensure hygiene and safety.
To be eligible for a return:
- You must notify us within 7 days of receiving the item.
- The product must be unused, unopened and in its original packaging.
- You must provide proof of purchase (order number or invoice).
- Returns will not be accepted for products that have been opened, used, or tampered with.
How to Request a Return or Replacement
To initiate a return or exchange, please send us a message on WhatsApp with the following details:
👉 Click to WhatsApp
Please include:
- Your full name
- Order ID
- Reason for return (e.g., defective, wrong item)
- Clear photo and video of the product
- Our team will review your request and guide you through the next steps.
Order Cancellation
We accept order cancellations only before the item has been shipped.
To cancel your order, please contact us as soon as possible through:
📞 WhatsApp: +91 9961423130
Once your order has been shipped, it can no longer be cancelled or refunded unless the product is defective or damaged.
Refunds
Once your returned product is received and inspected, we will notify you via email or WhatsApp about the approval or rejection of your refund.
If approved, the refund will be processed to your original payment method within 5–7 business days.
Exchanges (if applicable)
We only replace items if they are defective or damaged.
To request a replacement, please contact us through WhatsApp with your order details.
Shipping Returns
If your return request is approved, please ship the product to:
SafeBloom
Near Kanimangalam Overbridge, Opp. Panamukku Road,
Kanimangalam, Thrissur, Kerala – 680027
- You will be responsible for the return shipping costs.
- Shipping fees are non-refundable.
- If a refund is approved, the cost of return shipping may be deducted from the refund amount.
Need help?
For any questions regarding returns, refunds or order issues, reach out to us at:
📧 safebloom25@gmail.com
📞 +91 9961423130 for questions related to refunds and returns.